> For the complete documentation index, see [llms.txt](https://kb.aris.college/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.aris.college/english-us/aris-mydesktop-internal-access-only.md).

# ARIS myDesktop (Internal access only)

Your ARIS desktop, wherever you're working.

<figure><img src="https://459574223-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGTj4Bj1QZgtxsFfaL8Ao%2Fuploads%2FBBzNZfSeYXWlKGq15wWz%2Fdemo.png?alt=media&amp;token=210dd72f-3b3e-4e7a-a4f0-d93e31bfcf8b" alt=""><figcaption><p>AI-generated illustration. Real desktop experience are hosted on <a href="https://raweb.app/">RAWeb</a>.</p></figcaption></figure>

ARIS myDesktop gives authorized users access to a remote Windows desktop provided by ARIS College. Instead of running everything directly on your own computer, you connect to an ARIS-managed Windows environment where applications are already installed and ready to use.

If you're familiar with concept of using Citrix Workspace, VMware Horizon, Microsoft Remote Desktop services (RDS),... ARIS myDesktop is the same thing.

It's useful when you need Windows software that isn't available on your device, want to work from a tablet or another computer, or need access to the same ARIS-managed environment from different places.

myDesktop is an internal, access-controlled ARIS College service. It works alongside myBox, but is provided separately and only to users who have been specifically authorized.

### What can I do with myDesktop?

**Use a complete Windows environment**\
Work with a familiar Windows desktop, including the Start menu, File Explorer, taskbar, and applications available to your account.

**Access software without installing it yourself**\
Applications run inside myDesktop rather than directly on your device. This gives you access to supported productivity, educational, development, and other Windows software without having to configure everything locally.

**Connect from different devices**\
Access your desktop from supported computers, tablets, and web browsers. Your device mainly handles the remote connection while the actual Windows environment runs on ARIS infrastructure.

**Come back to your session**\
If you disconnect without signing out, your session may remain available so you can reconnect and continue where you left off.

**Keep a consistent environment**\
The same remote environment can be accessed from different supported devices, so you don't need to recreate your setup every time you switch devices.

### How does it work?

myDesktop doesn't install or run a virtual copy of Windows directly on your device.

Instead, your Windows session runs remotely on ARIS infrastructure. Your keyboard, mouse, and touch input are sent to the remote session, while the desktop is streamed back to your screen.

This allows devices that wouldn't normally run full Windows desktop applications to access them through myDesktop.

### Who can access myDesktop?

myDesktop is available only to **specifically authorized ARIS users**.

Having an ARIS account or access to myBox **does not automatically give you access to myDesktop**. Authorization for myDesktop is granted separately.

For users who are authorized, access to **myBox Mail is also required**. Your myBox mailbox is used as part of the myDesktop access and onboarding process, including receiving information related to your account or service access.

In short:

**ARIS account → myBox Mail → myDesktop authorization → myDesktop access**

myBox Mail is a **dependency**, not an indication that myDesktop has been enabled for your account.

If you can use myBox but can't access myDesktop, that doesn't necessarily mean something is wrong. Your account may simply not be authorized for the service.

### Before you start

Because myDesktop runs remotely, there are a few differences from using Windows directly on your own computer.

Your connection quality can affect responsiveness, and some local device features or hardware may behave differently inside a remote session. The applications and resources available may also depend on the access assigned to your account.

It's also important to know the difference between **Disconnect** and **Sign out**. Disconnecting can leave your Windows session running so you can return later, while signing out ends the session and closes applications that are still running.

The guides in this section cover getting started, signing in, navigating your remote desktop, using available applications, reconnecting to sessions, signing out, and resolving common problems.


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